E-mail from LifeScan OTU

September 19, 2005

What I wrote to them…

Sent: 9/9/2005 01:38:13 PM
To: customerservice@lifescan.com
Subject: LFS ~ Web Site Comment

Considering that the BD website has information focused on pet diabetes, I was wondering why your company does not. Your meters are among the most popular for pet home testing, and I believe you need to address the issue, before you start losing the market share of diabetic pet owners.

What they wrote to me…

Thank you for visiting the LifeScan Web site and for taking the time to write to us. In response to your message, please know, LifeScan does not have FDA clearance for the use of LifeScan products to test the blood glucose levels of animals. Therefore, we cannot provide you with information regarding the accuracy and use of our meters when checking blood glucose levels of animals. However, we are aware that many pet owners purchase LifeScan Systems for use on their pets. We do know of a few web sites for pets with diabetes that may be helpful to you: Feline Diabetes

Geez… Well, at least they are fans of the Feline Diabetes Message Board!

Popularity: 4%

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